All Library locations (except Rocky Ridge) will be closed on Monday, October 10 for Thanksgiving. Access to our catalogue, telephone renewal service, and Digital Library resources will also be interrupted due to scheduled web maintenance.

New to Canada

The Welcome to the Library program supports newcomers to Canada.

Visit the Library or watch a video in your first language to learn about free membership, borrowing computer use, and printing, as well as resources that can help you get settled in your new home.

Watch a video

Welcome to Canada, and the Library

Meet with a trained settlement agent who can provide information on immigration, citizenship, housing, employment, English language learning, healthcare, childcare, transportation, recreation, education, and more.

Get a card

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Visit a location

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Access valuable services

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Get settled at the Newcomer Desk

Meet with a trained settlement agent who can provide information on immigration, citizenship, housing, employment, English language learning, healthcare, childcare, transportation, recreation, education, and more.  

This free service is available by calling NUMBER (8 am – 11 pm) or texting NUMBER (9 am – 10 pm). 

Location Hours

Tuesday and Wednesday: 11:00 am – 5:00 pm
Thursday: 2:00 pm – 8:00 pm
Friday: 12:00 pm – 6:00 pm

Central Library Wellness Desk is located in room 3-19A.

Location Hours

Monday: 2:00 pm – 8:00 pm

In partnership with