19 Library locations are open. More information about services and safety measures at COVID-19 Updates.

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How to Use Our Curbside Holds and Pickup Service

Curbside Holds Service, a contactless curbside pick-up service for library materials, is available at all locations except Rocky Ridge. As of June 14, we are no longer offering curbside printing services. Access in printing is available inside library locations.

Here's how our Curbside Holds Service works.

For books and other library materials

Browse the catalogue and place items on hold as usual. When your item becomes available, you will be notified. Once you are notified, go to the Library location where your hold is located and pick it up at the Curbside Services table.

Do not visit a location for curbside holds pick-up if you have not received a notification.

If you want help selecting books to read, fill out our Build a Book Bag form and Library staff will select books just for you to match what you want to read. You'll be notified when your book bag is ready for pickup.

Picking up your holds through Curbside Service:

  • Check the hours of operation for your pick-up location online before visiting. 
  • Once you’ve arrived at your location, call the pickup number that is posted outside. Staff will then prepare your holds.  
  • Please remain in your vehicle or stand away from the entrance while staff bring your holds and place them on the pickup table.  
  • Once staff are back inside the Library, you can approach the table and pick up your holds. Please do not place any personal bags or other belongings on the table. 
  • Please maintain physical distance of at least two metres from anyone else in the area. 

Do not use this service if you have any symptoms consistent with COVID-19, have recently travelled outside Canada, or have been in close contact with a confirmed case of COVID-19.  The Calgary Public Library has a Fine Free model, and no fines will accrue on overdue items.

Watch the Curbside Holds Pickup Service video to see how it works

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