Library locations are temporarily closed, but curbside pickup and exterior return chutes are open. More information at COVID-19 Updates

Stories

How to Use Our Curbside Holds and Pickup Service

Curbside Holds Service, a contactless curbside pick-up service for library materials and printing, is available at all locations except Rocky Ridge.

For books and other library materials

Notifications are sent to members when a hold becomes available. Do not visit a location for curbside holds pick-up if you have not received a notification. If you want help selecting books to read, fill out our Build a Book Bag form and Library staff will select books just for you to match what you want to read. 

For printing

Submit your printing job online through everyoneprint.calgarylibrary.ca. Once you select "PrintQueue" your printing job is entered into the system and you can go to any location to pick it up. All members have a monthly print credit of $5 that can be topped up by calling 403.260.2600. For more information, including full instructions for submitting a print job, visit calgarylibrary.ca/printing

Picking up your holds and printing through Curbside Service:

  • Check the hours of operation for your pick-up location online before visiting. 
  • Once you’ve arrived at your location, call the pickup number that’s posted outside. Staff will then prepare your holds or print job.  
  • Please remain in your vehicle or stand away from the entrance while staff bring your holds and place them on the pickup table.  
  • Once staff are back inside the Library, you can approach the table and pick up your holds. Please do not place any personal bags or other belongings on the table. 
  • Please maintain physical distance of at least two metres from anyone else in the area. 

Do not use this service if you have any symptoms consistent with COVID-19, have recently travelled outside Canada, or have been in close contact with a confirmed case of COVID-19.  The Calgary Public Library has a Fine Free model, and no fines will accrue on overdue items.

Watch the Curbside Holds Pickup Service video to see how it works

Recent stories

see all