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Use the Relais Portal to request titles that Calgary Public Library does not own, including print books, CDs, and DVDs. Search for your title and follow the instructions to submit your request using your Calgary Public Library card, or check on the status of your requests.
At this time, province-wide interlibrary loans have resumed, but some public and academic libraries may still be closed, resulting in a disruption of service.
Requests may take four to six weeks to arrive. Please allow three weeks before checking the status of a request. For time-sensitive requests, consider using your TAL Card or ME card (available from your local library) for in-person access to post-secondary, public, and special libraries across the province.
If there is a charge, staff will contact you before processing the request. Requests for titles that have yet to be published will be cancelled. If you wish to suspend a request, please talk to Library staff.
You can have up to five active loan requests at one time. Holds are counted against the general 50-item hold limit for Calgary Public Library members.
Please ask staff to help you check out resource sharing items. The self-checkout machines cannot process these items. Most items can be borrowed for four weeks; DVDs may be borrowed for one week. Items cannot be renewed.
Please return your resource sharing items directly to staff at any Calgary Public Library location. Do not use the self-return book chutes.
A TAL card or ME card gives you access to hundreds of libraries across the province. Request a TAL card from your local Library, or register for a ME card online. Both programs provide different borrowing privileges at Alberta libraries, including post-secondary, public, and special libraries. Remember that other libraries may still be operating at a reduced capacity, so it’s best to contact the library before visiting.