Wayfinding

Overview

Library Ambassador volunteers greet patrons, make them feel welcome and help them get to where they are going within Central Library.

Program Goals

  • Showcase the features and spaces of Central Library
  • Promote Central Library as a safe, welcoming environment and destination for all ages
  • Increase patron satisfaction

Length

Fall / Winter / Spring / Summer
As needed
Up to three-hour shifts

Volunteer Qualifications

  • Able to work independently
  • Fluent in English 
  • Outgoing and friendly personality
  • Enjoys learning new things and sharing their knowledge
  • Enjoys interacting with all types of people
  • Able to move about the building for the duration of their shift

Volunteer Responsibilities

  • Attend an orientation and training session
  • Greet patrons and help them find their way within Central Library
  • Speak to patrons about the great spaces in Central Library
  • Share Library information such as maps and brochures
  • Interact with stakeholders in a friendly and respectful manner
  • Abide by the Volunteer Standards of Conduct

Training

  • Attend a Library General Tour and an Architecture Tour
  • On-site orientation/training session provided by community library staff

Benefits

  • Develop interpersonal, leadership, problem-solving, communication, and time management skills
  • Gain experience in public speaking and facilitation
  • Meet new people
  • Have fun and contribute to your community

Help Needed

Mondays - 9:30 am - 11:45 am
Mondays - 11:30 am - 1:30 pm
Mondays - 1:15 pm - 3:30 pm
Tuesdays - 9:30 am - 11:45 am
Tuesdays - 11:30 am - 1:30 pm
Wednesdays - 1:15 - 3:30 pm
Thursdays  - 11:30 am - 1:30 pm
Fridays - 9:30 am - 11:45 am
Saturdays - 9:30 - 11:45 am 
Saturdays - 1:15 - 3:30 pm

Apply Now

Contact

Katie Radke
katie.radke@calgarylibrary.ca
403.221.2036

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