As of Sunday, December 13, all locations will be closed. Curbside service is available at some locations. More information at COVID-19 Updates

Library Updates on COVID-19

Library locations will be temporarily closed as of Saturday, December 12 at 5:00 pm. to help limit the spread of COVID-19. 

Temporary Closure

In accordance with the Provincial Public Health Emergency Order, all Calgary Public Library locations will be temporarily closed until further notice as of December 12 at 5:00pm to help limit the spread of COVID-19.

The health and safety of our staff, volunteers, and visitors remains our top priority, and Library leadership will continue to work with the City of Calgary and Alberta Health Services to determine when it is appropriate to return to normal service levels. To access reliable and up-to-date public health information and resources, please visit alberta.ca/covid-19.

While physical locations will be closed, the Library is committed to providing as much public service as safely as possible. See below for a list of services that continue to be available as well as instructions on returns and curbside service

Library Hotline remains open for customer support and information service during revised hours of operation. If you have any questions or concerns, please contact us online, or call 403.260.2600.

The Library provides incredible resources you can use while you are at home. We encourage you to use our Digital Library which includes eBooks, eAudiobooks, streaming movies and music, eMagazines and online classes. If you don’t have a Library card, register for one online for immediate access to the Digital Library. Any additional information will be posted here as well as Facebook and Twitter.

Thank you for your support, understanding and patience during this difficult time as we work together to ensure the well-being of everyone in our community.

Available Library Services at a Glance

All in-location services have been temporarily suspended, including:

  • Browsing physical collections
  • All in-person events
  • All room bookings
  • Study space
  • Printing, Wi-Fi and copying

Returns Holds and Fines

How can I return Library materials?

Exterior book return chutes remain open at most Library locations. Saddletowne is accepting returns at its curbside table when it is open. Those hours can be found here. Rocky Ridge is not accepting returns at this time. If you are unable to return your item through an external chute, please call the Library Hotline at 403.260.2600 for alternatives.

I have an item that says it must be returned at the service desk. What do I do?

Please return these materials through curbside service during open hours. Visit calgarylibrary.ca/locationsere for curbside hours.

I returned my items yesterday, why are they still on my account?

All returned materials will be quarantined for 72 hours before staff can process them. Your items will continue to remain on your account for several days. We process all items as quickly as possible once they have cleared quarantine. No late fines will accrue on materials.

My book is due, but I can’t come into a Library. What do I do?

Your items will automatically renew the morning of their due date, up to four times. If you receive email notifications from the Library, an email will be sent on the due date to let you know whether the auto-renewal was successful.

On July 1, 2020, the Library moved to a Fine Free model to help Calgarians during this challenging time and to permanently reduce barriers to service. Read more about our fine free model and it means for your borrowing here.

I have a hold ready; can I pick it up?

The Library continues to offer Curbside Holds Service at all locations except Rocky Ridge. Read How to Use Our Curbside Holds and Pickup Service  or watch our video here for more information. 

Library Hotline

Our staff are here to answer all your questions.  Need a book recommendation, tech support, help with schoolwork, or information about current events? Call the Library Hotline at 403.260.2600 or contact us online.

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What You Can Do

Keep Yourself and Your Community Healthy

  • Cover your mouth with a tissue or your upper sleeve when coughing or sneezing.
  • Discard used tissues immediately.
  • Wash your hands often for at least 20 seconds with soap and water or use hand sanitizer that is 60–90% alcohol-based.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Practice social distancing. Try to keep an optimal six-foot distance from other people.
  • Stay home if you are not feeling well or experiencing flu-like symptoms. Contact your doctor. Call 811 if you need connection to a medical professional.

Health Alerts and Information

Mental Health Resources

Access the Wellness Desk to get free support for mental health challenges and addictions by calling 403.299.9699. On the Wellness Desk webpage, you can find a list of community organizations that you can also access for support, and other resources.

Mental Health Resources

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Library at Home

You and your family can continue to use Library resources at home, including virtual storytimes, learning resources and study help, and streaming platforms for books, movies, and music.

Visit our Library at Home section to find something for every age, including recommendations from our librarians.

Start exploring