All Library locations are open at regular hours. For the latest updates to service, visit calgarylibrary.ca/covid-19

Library Updates on COVID-19

Our list of available services as we gradually reopen.

All locations are open at regular service hours.

We are excited to welcome you back. The health and safety of our employees and visitors is our top priority. We are taking a measured approach to reopening that includes in-location and outreach services expanding throughout the summer. You can find the most up-to-date details on available services, what to know when visiting the library, and how we can continue to support you through virtual and contactless services on this page.

Available Library Services

  • Browsing physical collections
  • Outdoor programs
  • Online programs
  • Printing, copying, and Wi-Fi
  • Desktop and Chromebook access*
  • Study space*
  • Room bookings (at Central, Fish Creek, and Seton libraries only)
  • Reading Room Study Space at select locations
  • Interior book returns
  • Exterior return chutes
  • Return to normal capacity
  • Early Learning Centres reopen (there will be no loose play materials)
  • Increased indoor seating for small groups
  • Curbside holds pick-up
  • Build a Book Bag
  • Wellness Desk

Online and outdoor programs are available at this time. Some programs are being delivered with hybrid indoor/online options. You can see what’s on at your Library in our online program guide.

Curbside Printing has been discontinued, and is not available at any Library location.

*Due to ongoing renovations, Chromebook access and study space is not available at Memorial Park.

*All locations except Rocky Ridge

 

Healthy and safety guidelines

Masks are encouraged but not required

Masks are no longer required inside Library locations. The Temporary Face Coverings/Mask Bylaw was repealed on July 5, 2021. That repeal includes Calgary Public Library locations.

The lifting of this bylaw also means visitors are also able to eat and drink inside locations.

As of August 3, masks are optional for all Library staff, volunteers, and presenters.

Sanitization stations

Hand sanitizer is available when you enter the Library and throughout each location.

Social distancing

Physical distancing is not required, but we encourage you to continue distancing with Library staff and visitors who are not with your group.

Returns, Holds, and Fines

How can I return Library materials?

Materials can be returned inside when the Library is open. Exterior book return chutes also remain open during and after open hours at most Library locations.

I have a hold ready; can I pick it up?

Yes. You can enter the Library to pick up your holds. All locations, except Rocky Ridge will also continue to offer  Curbside Holds Service. Read How to Use Our Curbside Holds and Pickup Service  or watch our video for more information.  

My book is due, but I can’t come into a Library. What do I do?

Your items will automatically renew the morning of their due date, up to four times. If you receive email notifications from the Library, an email will be sent on the due date to let you know whether the auto-renewal was successful.

On July 1, 2020, the Library moved to a Fine Free model to help Calgarians during this challenging time and to permanently reduce barriers to service. Read more about our fine free model and it means for your borrowing here.

 

Library Hotline

Our staff are here to answer all your questions.  Need a book recommendation, tech support, help with schoolwork, or information about current events? Call the Library Hotline at 403.260.2600 or contact us online.

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19 to Zero

We can all play a part in staying safe and seeing our lives get back to normal, and the Library wants to help.

That’s why we’re working with 19 to Zero to share timely and accurate information as part of the fight against COVID-19.

19 to Zero is a coalition of public health experts, behavioural economists, and creative professionals dedicated to understanding and building public trust around COVID-19 safety behaviours and supporting a successful vaccination rollout.

 

Calgary Public Library is a trusted source for accurate information and resources. In working with 19 to Zero, the Library will provide the latest COVID-19 information and offer programming opportunities to share information and encourage community learning, with the ultimate goal of reducing vaccine hesitancy.

We encourage you to stay up to date with information from 19 to Zero, share it with your community, and join us in dialogue through online programs.

What You Can Do

Keep Yourself and Your Community Healthy

  • Cover your mouth with a tissue or your upper sleeve when coughing or sneezing.
  • Discard used tissues immediately.
  • Wash your hands often for at least 20 seconds with soap and water or use hand sanitizer that is 60–90% alcohol-based.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Practice social distancing. Try to keep an optimal six-foot distance from other people.
  • Stay home if you are not feeling well or experiencing flu-like symptoms. Contact your doctor. Call 811 if you need connection to a medical professional.

Health Alerts and Information

Mental Health Resources

Access the Wellness Desk to get free support for mental health challenges and addictions by calling 403.299.9699. On the Wellness Desk webpage, you can find a list of community organizations that you can also access for support, and other resources.

Mental Health Resources

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Library at Home

You and your family can continue to use Library resources at home, including virtual storytimes, learning resources and study help, and streaming platforms for books, movies, and music.

Visit our Library at Home section to find something for every age, including recommendations from our librarians.

Start exploring