Our Comeback Story

Everyone loves a good comeback story...

Statement from Calgary Public Library

October 29, 2024

Following the containment of a recent cybersecurity breach, Calgary Public Library (the Library) has now concluded its investigation and is focusing on operational recovery as it moves toward restoring full services.

A staff member in a blue vest giving a patron a high five.

Staff member smiling at the camera and waving.

Available Library Services

Available services at locations:

Collection browsing (limited access)
Limited materials check-out (10 items per card) and holds pick-up
Study areas and drop-in meeting room access (limited availability)
Programs and events that do not require technology, such as Family Storytime, Baby Rhyme Time, and Reading Buddies.

The following services are not available at this time:

Book returns (due dates for all borrowed materials will be extended until further notice)
Technology and digital services, including printing, Chromebooks, computer access, internet, and Wi-Fi.
Digital Library and eResources, with the exception of Libby, Kanopy and Biblioboard.
Programs and events that do require technology, including all virtual programming.
Online room booking and program registration

We hope to restore all services as soon as it is safe to do so. Further updates will be posted at calgarylibrary.ca when available.

background image: A staff member sitting at a desk smiling and writing a barcode from a Library book onto a piece of paper.

The Library Goes Analog...For Now

Calgary Public Library’s comeback story has started in an analog environment with limited technology. However, our foundation is strong. What remains the same is the power of community.

Thank you for your understanding and patience as we make adjustments and start to bring back programs and services. In the meantime, our doors are still open. We are thrilled to stay connected to the community as we welcome you back.

Library Hotline

Call the Library at 403.260.2600, or by email at libraryhotline@calgarylibrary.ca to get in touch with a staff member.

Whether you need information about current programs, available services, and events, or you want a personalized book recommendation, our experts can answer any questions you may have or connect you to the appropriate community resource.