Our Comeback Story

Everyone loves a good comeback story...

Statement from Calgary Public Library

January 13, 2024

Following a cybersecurity incident in October 2024, Calgary Public Library is pleased to share that the Library completed its Pathway to Recovery — a three-staged operational approach to restore full services — in late December.

A staff member in a blue vest giving a patron a high five.

Staff member smiling at the camera and waving.

Available Library Services

Available services at locations:

Access to Calgary Public Library membership accounts
Book returns
New holds requests and pickup
Inter-Library loans
Public Wi-Fi
Printing services. Visit the printing page for more details.
Chromebook access. Please check with your nearest location for details.
Online program bookings through calgarylibrary.ca
Online program registration through calgarylibrary.ca
Quiet study areas
All Digital eResources including Libby, Kanopy, and LinkedIn Learning. Visit the Digital Library
Virtual programming. For more information on how to register, visit upcoming programs and events
Library Hotline

The following services are not available at this time:

Desktop computer access

Available services are subject to change. Check back often for updates.

Progress Update

We are happy to share that the Library has closed the book on Our Comeback Story.

Programs and services are restored and we are excited for the new year ahead. There may still be some bumps in the road as we continue to improve our technology services and find new ways to better serve Calgarians.

Thank you to our staff and visitors for their support, patience and encouragement. We wouldn't have made it here without our wonderful community.

Thank you for being part of Our Comeback Story.

Read the full story

Library Hotline

Call the Library at 403.260.2600, or by email at libraryhotline@calgarylibrary.ca to get in touch with a staff member.

Whether you need information about current programs, available services, and events, or you want a personalized book recommendation, our experts can answer any questions you may have or connect you to the appropriate community resource.