Board Policies

Library Premises Use and Safety

Library Membership

The Calgary Public Library Terms and Conditions of Membership as set out during the Library Member registration process govern the issuance of a Valid Library Membership.

The Library Member named on a Valid Library Membership shall be the only person who may use the membership.

Loss or theft of a Valid Library Membership shall be reported immediately to the Library.

The Library Member shall be responsible for all Library Materials borrowed and all charges attributable before the loss or theft is reported.

Approval: Janet Hutchinson, 2015. Statutory: No.

Use of Library Materials

All circulating Library Materials may be borrowed by a Library Member as set out in the Calgary Public Library Terms and Conditions of Membership.

The Board authorizes the Chief Executive Officer to establish Loan Limits and Loan Periods. Loan Limits and Loan Periods will be reviewed annually by the Board and are set out in Schedule A. Loan Limits and Loan Periods may be limited at the discretion of the Person in Charge in all Library Premises.

Reference materials may normally be used on Library Premises only. Occasional overnight use may be permitted at the discretion of the Person in Charge. Reference materials in specialized collections, such as Community Heritage and Family History, or easily damaged or rare materials, may be used only under the supervision of a staff member.

Approval: Janet Hutchinson, 2015. Statutory: Yes.

Use of Library Premises

Hours of Opening

The Board authorizes the Chief Executive Officer to establish Hours of Opening for all Library Premises. Hours of Opening will be reviewed annually by the Board.

Access

Every member of the public shall have access during the Hours of Opening to those public areas normally used for Library purposes or designated for Library purposes.

Conduct

All persons using Library Premises shall conduct themselves so as not to disturb other patrons or cause damage to Library property.

Food and Beverages 

Consumption of food and non-alcoholic beverages only will be permitted in designated areas of Library Premises, provided such activity does not interfere with the use and enjoyment of Library Premises by other patrons or result in any damage to Library Materials, furnishings, or equipment.

Patrons who consume food and beverages on Library Premises may be held liable and accountable for any damage, repair, or additional expense that may be incurred because of this activity.

Program Rooms and Other Library Spaces

Program rooms and any areas of Library Premises not used for Library purposes may be reserved for use by groups under the conditions set out in the Calgary Public Library Room Use Guidelines.

Approval: Janet Hutchinson, 2015. Statutory: Yes.

Fees

Establishment and Review of Fees

The Board authorizes the Chief Executive Officer to establish fees, in accordance with the Act and the Regulations. All Library fees shall be reviewed by the Board on an annual basis.

Fees for Issuance of Membership

Subject to the Act and the Regulations, there shall be no fee for the issuance of membership for persons who are permanent residents of Calgary, for non-residents who own or rent property in Calgary, and for persons living on First Nations and Métis Settlements in Alberta.

There shall be a fee for the issuance of membership for persons who do not meet these requirements, as set out in Schedule B.

Reciprocal Borrowing

Notwithstanding the fee for non-resident membership, as set out in Schedule B, the Board may enter into reciprocal arrangements with other library boards in Alberta providing for a waiver of such non-resident fees.

Late Fees

As an incentive for the timely return of borrowed Library Materials, late fees are charged when a Library Member does not return an item by the date of expiration of the Loan Period. Late fees are set out in Schedule B.

Recovery Fees

The Library may charge recovery fees for expenses incurred in providing services that are over and above the normal service extended to patrons, including, but not limited to, fax service, online search, and document delivery, as set out in Schedule B.

Lost and Damaged Library Materials Charges

A user of Library Materials shall take proper care of Library Materials and shall compensate the Library for lost or damaged Library Materials as set out in Schedule B.

Program Room Charges

Basic rental charges for program rooms are set out in Schedule B.

Charges for Damage to Program Rooms

Damage charges will be applied to cover the cost of any repairs occasioned by misuse of program rooms and additional maintenance charges will be levied should excessive cleanup activity be required.

Approval: Janet Hutchinson, 2015. Statutory: Yes.

Suspension and Revocation of Library Privileges

The Library privileges of any person who is in breach of any section of the Library Premises Use and Safety policies may be suspended or revoked at the discretion of the Person in Charge in all Library Premises.

Any patron whose Library privileges have been suspended or revoked may appeal to the Chief Executive Officer for reinstatement.

Any person who willfully contravenes any section of the Library Premises Use and Safety policies or who willfully retains any Library Materials from the Library is guilty of an offense pursuant to the Act, and may be liable to such penalties as are specified in the Provincial Offence Procedures Act (Alberta), RSA 2000, c. P-34; the Trespass to Premises Act (Alberta), RSA 2000, c. T-7; and the Petty Trespass Act (Alberta), RSA 2000, c. P-11, in addition to any liability that may attach civilly or under the Criminal Code, RSC 1985, c. C-46.

Any fee imposed pursuant to the prosecution of an offense under this section inures to the benefit of the Board in accordance with the Act.

Approval: Janet Hutchinson, 2015. Statutory: Yes.

Confidentiality of User Records

The definition, collection, use, and disclosure of personal information are conducted in accordance with FOIPP and its associated regulations.

A Library Member will be given access to personal information contained in the Library Member’s record, upon request and without charge. A fee may be charged for other information in accordance with FOIPP.

Approval: Janet Hutchinson, 2015. Statutory: Yes.

Public Access Network

As a vital community connection to the world of information and ideas, the Library provides access to the internet and its many useful information resources. This access is provided to support patrons in their lifelong learning pursuits and as a complement to traditional materials. The Library provides access to the internet and other electronic resources through its Public Access Network (Network).

Access to the Network is governed by the Library’s Public Access Network Terms of Use.

Intellectual Freedom

While Library staff may assist patrons, the ultimate right and responsibility for the choice and use of internet resources rests with the individual. The Library endorses the Canadian Library Association’s Position Statement on Intellectual Freedom, the City’s resolution on Freedom to Read Week, and the International Federation of Library Associations and Institutions’ Statement on Libraries and Intellectual Freedom.

The Library does not advocate the ideas and opinions found in internet resources. The availability of information does not indicate endorsement of its content by the Library. The Library recognizes that some resources may be regarded as controversial, unconventional, or unpopular.

Parental Responsibility

Responsibility for children’s or teens’ choice and use of resources rests with their parent(s) or legal guardian(s). It is the responsibility of parents or guardians to block internet access or choose unfiltered access for their children and teens and to guide their children’s and teens’ internet activity.

Approval: Janet Hutchinson, 2015, 2016. Statutory: No.